Use Cases

Learn how the world's best brands are using direct mail to increase repeat purchases and drive subscription revenue.

Use Cases

Learn how the world's best brands are using direct mail to increase repeat purchases and drive subscription revenue.

4.7x

ROAS

5%

conversion

Direct

Direct

Mail

Mail

FOR

FOR

Brands

Brands

Connect to

Klaviyo

and automate direct mail in days.

60-day risk free trial

4.7x

4.7x

ROAS

ROAS

5%

5%

conversion

conversion

Hand delivering results for the world's best

Klaviyo

brands

YOUR CUSTOMERS AREN'T OPENING YOUR EMAILS

YOUR CUSTOMERS AREN'T OPENING YOUR EMAILS

Even the best email and SMS strategies miss customers. Paper Run extends your reach and gets their attention with physical mail.

Even the best email and SMS strategies miss customers. Paper Run extends your reach and gets their attention with physical mail.

you need a channel that Delivers

you need a channel that Delivers

Paper Run integrates with your existing systems to automate Direct Mail flows for customers who you can’t reach.

Paper Run integrates with your existing systems to automate Direct Mail flows for customers who you can’t reach.

A channel that RUNS while you sleep

Trigger automated Direct Mail flows from Klaviyo segments, flows, and lists that print & deliver daily.

A channel that RUNS while you sleep

Trigger automated Direct Mail flows from Klaviyo segments, flows, and lists that print & deliver daily.

A channel that RUNS while you sleep

Trigger automated Direct Mail flows from Klaviyo segments, flows, and lists that print & deliver daily.

A channel that RUNS while you sleep

Trigger automated Direct Mail flows from Klaviyo segments, flows, and lists that print & deliver daily.

PERSONALIZATION POWERED by YOUR DATA

Personalize every mailer using any Klaviyo profile field, from first name to loyalty point balance.

PERSONALIZATION POWERED by YOUR DATA

Personalize every mailer using any Klaviyo profile field, from first name to loyalty point balance.

PERSONALIZATION POWERED by YOUR DATA

Personalize every mailer using any Klaviyo profile field, from first name to loyalty point balance.

PERSONALIZATION POWERED by YOUR DATA

Personalize every mailer using any Klaviyo profile field, from first name to loyalty point balance.

Data that flows both ways

Capture the full customer journey with Direct Mail events automatically synced to Klaviyo.

Data that flows both ways

Capture the full customer journey with Direct Mail events automatically synced to Klaviyo.

Data that flows both ways

Capture the full customer journey with Direct Mail events automatically synced to Klaviyo.

Data that flows both ways

Capture the full customer journey with Direct Mail events automatically synced to Klaviyo.

REACH CUSTOMERS BY LIFECYCLE, NOT GUESSWORK

Activate Klaviyo RFM statuses like Champions, At Risk, or Lapsed to reach customers at the moments that matter most.

REACH CUSTOMERS BY LIFECYCLE, NOT GUESSWORK

Activate Klaviyo RFM statuses like Champions, At Risk, or Lapsed to reach customers at the moments that matter most.

REACH CUSTOMERS BY LIFECYCLE, NOT GUESSWORK

Activate Klaviyo RFM statuses like Champions, At Risk, or Lapsed to reach customers at the moments that matter most.

REACH CUSTOMERS BY LIFECYCLE, NOT GUESSWORK

Activate Klaviyo RFM statuses like Champions, At Risk, or Lapsed to reach customers at the moments that matter most.

Recover abandoned carts

"Being able to A/B test a channel is a performance marketing dream. Paper Runs's A/B testing feature has given us a way to measure the pure incrementality of the direct mail channel and the results are incredible."

winback lapsed customers

"Implementing Paper Run has been one of the most impactful decisions we've made at The Pod Company. We've spent about 1 hour thinking about Direct Mail since we launched and it's now one of our highest return channels."

upsell new customers

"Paper Run helped us solve a critical gap in our customer journey. By making a second purchase feel personal and timely, they’ve driven a measurable lift in retention and revenue. The results speak for themselves."

winback lapsed customers

"Working with Paper Run has been seamless — they handled the setup and help us connect with customers effectively. Their direct mail flows feel personal, align with our brand, and deliver fantastic results, proving the power of a thoughtful, physical touch."

Connect a CMS List to "CMS Items" in the right panel

automated direct mail flows for 


automated direct mail flows for 


automated direct mail flows for

Klaviyo

Klaviyo

Brands

Brands

The world’s best brands are unlocking revenue hiding in plain sight.

Winback Churned Customers

"Implementing Paper Run has been one of the most impactful decisions we've made at The Pod Company. We've spent about 1 hour thinking about Direct Mail since we launched and it's now one of our highest return channels."

Winback Churned Customers

"Implementing Paper Run has been one of the most impactful decisions we've made at The Pod Company. We've spent about 1 hour thinking about Direct Mail since we launched and it's now one of our highest return channels."

Recover Abandoned Carts

"Being able to A/B test a channel is a performance marketing dream. Paper Runs's A/B testing feature has given us a way to measure the pure incrementality of the direct mail channel and the results are incredible."

Recover Abandoned Carts

"Being able to A/B test a channel is a performance marketing dream. Paper Runs's A/B testing feature has given us a way to measure the pure incrementality of the direct mail channel and the results are incredible."

Upsell New Customers

"By making a second purchase feel personal and timely, Paper Run have driven a measurable lift in retention and revenue."

Upsell New Customers

"By making a second purchase feel personal and timely, Paper Run have driven a measurable lift in retention and revenue."

Winback Cancelled Subscribers

"Paper Runs direct mail flows feel personal, align with our brand, and deliver fantastic results, proving the power of a thoughtful, physical touch."

Winback Cancelled Subscribers

"Paper Runs direct mail flows feel personal, align with our brand, and deliver fantastic results, proving the power of a thoughtful, physical touch."

60-DAY RISK-FREE TRIAL

60-DAY RISK-FREE TRIAL

60-DAY RISK-FREE TRIAL

We make our fees fully refundable during your 60 day trial to give you time to make sure you're happy with Paper Run.

HEAR WHAT

HEAR WHAT

HEAR WHAT

Klaviyo

Klaviyo

Klaviyo

BRANDS HAVE TO SAY

BRANDS HAVE TO SAY

BRANDS HAVE TO SAY

  • Ben Taylor

    CEO, The Pod Company

    "Implementing Paper Run has been one of the most impactful decisions we've. We've spent about 1 hour thinking about Direct Mail since we launched and it's now one of our highest return channels."

    Havana Caso-Dosembet

    Senior Marketing Manager

    "Paper Run has been an awesome partner—hands-on from day one in getting us set up on the platform. Their team is responsive, collaborative, and feels like a true extension of ours.”

    Austin Holdsworth

    Head of Growth Marketing, Gratsi

    "Yocto's segmentation and Paper Run's execution has proven an epic combo. This has unlocked a channel that is delivering massive incremental profits, all on auto-pilot."

    Marie-Lorraine

    Head of Marketing, Rococo Chocolates

    "We’re thrilled with how the Paper Run flows are bringing lapsed customers back to us, especially those who had gone quiet online.

    Drogo Montagu

    Chef & Founder

    “Paper Run is amazing. They took care of everything. Direct mail is now a high-performing and fully automated channel."

    Mendy Ganz

    Director of E-commerce, David’s Cookies

    "Paper Run’s team is an absolute joy to work with, they know what’s up in the space, and the results speak for themselves. We’re big fans."

    James Digva

    Co Founder

    "Paper Run is helping us rescue abandoned checkouts we used to write off. It was effortless to set up, and now it's winning back customers on autopilot."

    Alex Sowter

    Head of Growth, DELLI

    "Working with Paper Run allows us to reconnect with our customers in a fun and memorable way. It's great to see so many of them coming back to discover food creators they love."

    Caroline Hume

    Retention & CRM Manager, Fresh Fitness Food

    "We explored other direct mail options which required a lot of manual work and questionable attribution methods. We've been extremely happy with the support from the Paper Run team."

    Fadi Shuman

    Co-Founder, HUX

    "With Paper Run we achieved significant conversion rates, continuously refining our strategy for outstanding results, all while generating revenue effortlessly in the background."

    Jakub Borowiecki

    CRM Manager, Encha (SellerX)

    "PaperRun's exceptional responsiveness demonstrated the untapped potential of direct mail in our strategy."

    Michael Chernow

    Founder, Kreatures of Habit

    "We believed in the Paper Run team and made the bet, glad we did, I've been blown away with the success of these automated flows."

    Juanjo Zembo

    Marketing & E-commerce manager, Doctor Aromas

    "Paper Run's team have handled everything for us, and our automated flows have generated amazing results with customers we couldn’t otherwise reach."

    Josh Fuller

    Direct of Digital Strategy, MONTKUSH

    "Paper Run's Klaviyo integration has made it incredibly simple for us automated Direct Mail flows to our cancelled Subscribers and we're loving the performance we're seeing!"

    Bethan Wallace Higson

    Founder & CEO, Mother Root

    "The results through Paper Run's Direct Mail flows have been fantastic. It shows that sometimes a physical, thoughtful touch can make all the difference."

    Sam Beecham

    CEO, Co-founder

    "The flows we’re running through Paper Run are performing incredibly well and are a perfect complement to how ripple⁺ builds its community."

    Sonny Drinkwater

    Co-Founder, WellEasy

    "Paper Run absolutely nailed it. Our direct mail flows were easy to set up, and allow us to reconnect with our customers in a personal and impactful way."

    David Webb

    Head of Brand & Marketing, Rave Coffee

    "The Paper Run team and their product made it a breeze to set up and automate these profitable direct mail flows. The results have been outstanding!"

    Sunna Van Kampen

    Founder & CEO, Tonic

    "Paper Run gave us a fresh way to reconnect with customers we thought we'd lost. The results speak for themselves, and we’re thrilled with the impact."

    Mitch Minton

    Founder, Presscription Juices

    "I love that Paper Run allows us to measure the incremental impact of adding Direct Mail through holdout tests. This one flow is going to allows us to increase our CAC thresholds significantly."

    Hugh Hamilton-Green

    Co-Founder, ELEAT

    "Implementing these automated flows with Paper Run has transformed our customer re-engagement strategy. We’ve reconnected with customers in a meaningful way, boosting loyalty and driving revenue effortlessly."

    Reena Reeves

    Retention Marketing Manager, FutureYou Cambridge

    "Paper Run has been revolutionary for us. The team are incredibly knowledgeable, collaborative and are an extension of our team - everything you want from a partner."

    Amy Hunter

    Digital Marketing Manager

    "We were really pleased with how our Black Friday campaign performed. The setup was easy from start to finish, and the Paper Run team were proactive and detail-focused."

    Neil Marrakchi

    Co-Founder, Reformed

    "We’re always looking for ways to create a more considered customer journey. We met Paper Run, got set up, and launched in 3 days. It was extremely simple and the results are awesome."

    Ollie Chapple

    Retention & CRM Lead, Jude

    "Working with Paper Run allowed us to reconnect with our customers in a way that felt authentic and incredibly effective."

    Sam Connolly

    Head of eCommerce, Origin Coffee

    "Paper Run gave us a way to reach our customers that felt completely true to Origin. It’s seamless, smart, and it works— we don't have to touch a thing."

    Charlie Wilson-Vaughan

    Co-founder, EXALT

    "Paper Run’s approach to the direct mail channel is a perfect fit for EXALT. Their integration with Klaviyo ensures that direct mail complements our email and SMS strategies seamlessly."

    Kahlee-Rose Innes

    Digital Marketing Executive, Minor Figures

    “Collaborating with Paper Run was like adding the perfect shot of espresso to our strategy. The results are exceeding our expectations."

    Beatrice Minges

    Head of Integrated Marketing, Sundays

    "We’re loving working with Paper Run! They’ve made it super easy to integrate Direct Mail into our marketing flows with their Klaviyo integration—and the results have been amazing!"

    Kent Yoshimura

    Co-Founder, Neuro

    "This is a smart solution to a quiet problem. Paper Run helps us re-engage customers in a way that's low-effort and high-impact. It's natural, on-brand, and effective"

    Matthew Kelly

    Founder, Spacegoods

    "The Paper Run team took care of the entire setup for us and the results have been great. It's an absolute no brainer for DTC brands."

    Chloé Duhalde

    Lifecycle Marketing Manager, Because Market

    "We love working with Paper Run. The product is incredibly easy to use and their team is a true extension of ours."

    Brooks Miller

    CEO, Earth Fed Muscle

    "Integrating Paper Run took minimal effort, and it’s brought in a measurable bump in new subs—especially ones we might not have captured otherwise.

    Mark Collis

    CEO, Skout Organic

    “Paper Run is the perfect complement to our Rivo loyalty program. The results are phenomenal."

    Julietta Contoguris

    Head of Product & CX, Heights

    "Paper Run has been an absolute game-changer for us. We've always struggled to reactivate canceled subscribers through email, but this approach has been by far the most successful.

    Harry Cooke

    Co-founder

    “It looks great, it feels like us, and the results are seriously strong. When something works this clearly, it is hard to ignore.”

    Elle Henley

    Retention Lead

    "We love that Paper Run integrates so neatly into our stack, and makes the Direct Mail channel easy to set up and measure."

    Jade Moffatt

    CRM & Retention Manager

    “Paper Run made it effortless to reconnect with customers we’d lost touch with, and the results have been incredible. This channel is awesome."

    Armna Sarwar

    CRM Lead

    "Grind had tried Direct Mail previously and were not impressed with the process or results. Paper Run is different. It's effortless for us and the results are incredible".

    Anna Stephenson

    Head of CRM & Retention, DASH Water

    "We’re thrilled with how Paper Run is helping us reach our ‘unreachable’ customers. The results from our automated flows have been amazing."

    Michael Johnson

    VP Growth and E-commerce, The Absorbtion Company

    "Paper Run is a must have part of my retention stack. Their team is laser focused on helping us drive a profitable strategy."

    Ben Clark

    Head of Retention & Loyalty, Ancestral

    "Paper Run's SKIO integration has made it insanely easy for us to target and winback our most valuable customers when no other channel could."

    Dan McCormick

    Co-Founder and CEO, Create

    "The Paper Run team and product are killer. The service has made us over $30K of incremental revenue in the first month.

    Julia Smith

    Head of Growth & Ecommerce

    “Black Friday is usually intense, but this felt like a breath of fresh air. The team were efficient, clear, and easy to work with. The results spoke for themselves.”

    Courtney Conway

    Director of Lifecycle and Retention, Grüns

    "The Paper Run team has made it so easy to test different segments and creative so we can continue to scale. They’re truly a team we can really trust to help manage our direct mail program!"

    Lily Longwell

    Director, Growth Marketing, Create

    "We’re able to incrementality test adding direct mail to our subscription cancellation flows and are seeing an over 2x increase in subscriber winbacks as a result."

    Ben Schreiber

    Chief Marketing Officer, Latico Leathers

    "We've been blown away by the performance of Paper Run's product and the exceptional customer service from their team."

    Ludvig Alm

    Head of Growth, LESTRANGE

    "Paper Run has blown us away - they've made Direct Mail as simple and powerful as Email. Our automated flows are now generating some of our highest ROAS of any of our channels."

    Alexa Leigh

    Founder

    "In an effort to diversify our marketing efforts, we turned to Paper Run to explore direct mail. They’re responsive, knowledgeable, and go above and beyond to help our business succeed."

    Heidi Pauer

    Senior Manager of Lifecycle & Retention, Pair Eyewear

    "Paper Run's team have been a dream to work with, and we're excited to continue exploring new ways to leverage Paper Run to help grow Pair."

    Andrew Gluck

    Chief Marketing Officer, Twillory

    "Paper Run's integration with Revenue Roll has enabled us to reach customers in our funnel who we previously couldn't identify."

    Rachel Liu

    EVP, Technology and Digital , Awe Inspired

    "Paper Run's integrations with Klaviyo and Subscribfy have made it easy to add Direct Mail to our Memberships program. We've been able to send to 'just the right people' and the results are incredible."

    Tyler Norris

    Lifecycle Marketing Manager, Pair of Thieves

    "Paper Run made it incredibly easy to launch something automated, personal, and effective. It slotted into our retention strategy perfectly and delivered results fast."

    Dom Wallace

    Ecommerce Manager

    “This felt like the most natural way to invite customers deeper into the brand. It’s refined, it’s thoughtful, and the performance has been outstanding without compromising who we are.”

    Baz Gill

    Director and Owner, SikSilk

    “We love Paper Run, it’s quickly become one of our top-performing marketing channels. Since launch, SikSilk has seen incredible results."

    Ed Lewis-Pratt

    Co-Founder, Roarsome

    "We wanted a way to reconnect with customers that felt just as fun and effortless as our brand. Paper Run gave us that. The mailers were vibrant, on-point, and most importantly—they worked."

    Amelie Salas

    Co-Founder, Underdays

    "Paper Run helped us reconnect with our customers in a way that felt fresh, personal, and aligned with our brand. The automations make the process effortless."

    Joel Jeffery

    Founder, Desmond & Dempsey

    "Paper Run turned a problem into an opportunity, helping us re-engage our customers with a touch of elegance and ease that mirrors our brand."

    Natalie Pedinoff

    Director of Growth, Eberjey

    "Working with Paper Run has been a great experience — and has helped us unlock incremental revenue through a channel that reaches customers outside our current digital efforts."

    Dario Markovic

    CEO

    "Paper Run is simple to launch, and the results are impossible to argue with. This is now a permanent part of our CRM stack and how we retain customers."

    Natasha Dabell-Jones

    CRM Manager, Percival

    "Direct Mail is back, and the incredibly supportive team at Paper Run is here to help CRM managers integrate, personalise, and scale it where it will work the best."

    Olivia Jenkins

    Founder, D.Louise

    "Paper Run has been an incredible addition to the D.Louise marketing stack. Direct Mail is back, and Paper Run is making that happen."

    Carrie Tyler

    Marketing Director, Remi Cachet & Additional Lengths

    "The incremental returns have shocked us. We've put almost no time into this channel, and it's already one of our best performers"

    Gina Farran

    Co-Founder & CEO, Glaize

    "Paper Run's process was seemless, and their team made it easy to test and clearly measure the impact of our direct mail flows, delivering results we couldn’t achieve through digital channels alone."

    Sam Hodges

    Chief Growth Officer, UKLASH

    "Paper Run has been an incredible partner in helping us test and scale the direct mail channel.

    George Graham

    Co-Founder and CEO, Wolf & Badger

    "Paper Run gives us a beautifully simple way to reconnect with customers. Integrated cleanly with our Ometria set-up, fully automated, and now highly profitable."

    Andy Coxon

    Co-founder, AKT

    "We've been blown away by the performance of Paper Run. Their team handles everything for us and are generating some of the best returns of any of our paid spend."

    Ella Bernie

    CRM Manager, 47 Skin

    "Paper Run is a CRM manager’s dream. The impact their Klaviyo integration has had on customer retention LTV is incredible."

    Matt Burgess

    E-commerce & Marketplace Manager, Green People

    "We've thoroughly enjoyed working with Paper Run. Their ability to integrate to our existing tech stack has meant we can really take advantage of the Direct Mail channel.

    Olly Hudson

    Chief Marketing Officer, The Essence Vault

    "Paper Run's team have handled everything for us and we're now seeing some of the best returns of any of our paid spend. Paper Run is the new 'must have' for DTC brands."

    Dinuk Dissanayake

    Co-Founder, Correxiko

    "Working with Paper Run allowed us to reconnect with our customers in a genuine and impactful way. The results were amazing, and showed us the power of going beyond the screen."

    Eyal Booker

    Co-founder, Wavy

    "I love everything about Paper Run. They handled the entire setup for us and are generating some of the best ROAS of any paid channel that we've tried at Wavy."

    Sarah Vilenskiy

    Founder & CEO, Blossom Essentials

    "We'd tried Direct Mail at Blossom previously and were not impressed with the results we had seen. We decided to give Paper Run a shot and have been blown away by the results."

    RC Williams

    Co-Founder, Rejuvia

    "Paper Run is an absolute no brainer for DTC brands. They've made Direct Mail easier to setup than sending an email and their obsession with incrementality makes them a growth marketer's dream."

    Janel Luu

    Founder & CEO, Le Mieux

    "I think Paper Run is one of the best decisions we’ve made as a brand. They made the decision a no-brainer, Paper Run knows how to win back clients we can’t. Amazing!!"

    Jill Ginsberg

    Vice President of Online, Tata Harper

    "By making a second purchase feel personal and timely, Paper Run have driven a measurable lift in retention and revenue. The results speak for themselves."

    Laura Rudoe

    Founder

    "Working with Paper Run is fantastic. They helped us to set up a fully automated Direct Mail program which delivers strong performance consistently."

    Emily Powers

    Director of Customer and Retention, Snif

    "Paper Run's team have been great to work with, and we're loving exploring all the ways we can use direct mail to engage with our community."

    Hattie Gilpin

    Director of Operations, Wellbel

    "Paper Run's direct mail flows feel personal, align with our brand, and deliver fantastic results, proving the power of a thoughtful, physical touch."

    Michael Saba

    CEO and Founder, Alt Fragrances

    "Paper Run has been one of the simplest decisions I’ve made at ALT. They’ve optimized an entirely new, profitable channel for our business. I couldn’t be more delighted with the results."

  • Jill Ginsberg

    Vice President of Online, Tata Harper

    "By making a second purchase feel personal and timely, Paper Run have driven a measurable lift in retention and revenue. The results speak for themselves."

    Laura Rudoe

    Founder

    "Working with Paper Run is fantastic. They helped us to set up a fully automated Direct Mail program which delivers strong performance consistently."

    Emily Powers

    Director of Customer and Retention, Snif

    "Paper Run's team have been great to work with, and we're loving exploring all the ways we can use direct mail to engage with our community."

    Hattie Gilpin

    Director of Operations, Wellbel

    "Paper Run's direct mail flows feel personal, align with our brand, and deliver fantastic results, proving the power of a thoughtful, physical touch."

    Michael Saba

    CEO and Founder, Alt Fragrances

    "Paper Run has been one of the simplest decisions I’ve made at ALT. They’ve optimized an entirely new, profitable channel for our business. I couldn’t be more delighted with the results."

    Gina Farran

    Co-Founder & CEO, Glaize

    "Paper Run's process was seemless, and their team made it easy to test and clearly measure the impact of our direct mail flows, delivering results we couldn’t achieve through digital channels alone."

    Sam Hodges

    Chief Growth Officer, UKLASH

    "Paper Run has been an incredible partner in helping us test and scale the direct mail channel.

    George Graham

    Co-Founder and CEO, Wolf & Badger

    "Paper Run gives us a beautifully simple way to reconnect with customers. Integrated cleanly with our Ometria set-up, fully automated, and now highly profitable."

    Andy Coxon

    Co-founder, AKT

    "We've been blown away by the performance of Paper Run. Their team handles everything for us and are generating some of the best returns of any of our paid spend."

    Ella Bernie

    CRM Manager, 47 Skin

    "Paper Run is a CRM manager’s dream. The impact their Klaviyo integration has had on customer retention LTV is incredible."

    Matt Burgess

    E-commerce & Marketplace Manager, Green People

    "We've thoroughly enjoyed working with Paper Run. Their ability to integrate to our existing tech stack has meant we can really take advantage of the Direct Mail channel.

    Olly Hudson

    Chief Marketing Officer, The Essence Vault

    "Paper Run's team have handled everything for us and we're now seeing some of the best returns of any of our paid spend. Paper Run is the new 'must have' for DTC brands."

    Dinuk Dissanayake

    Co-Founder, Correxiko

    "Working with Paper Run allowed us to reconnect with our customers in a genuine and impactful way. The results were amazing, and showed us the power of going beyond the screen."

    Eyal Booker

    Co-founder, Wavy

    "I love everything about Paper Run. They handled the entire setup for us and are generating some of the best ROAS of any paid channel that we've tried at Wavy."

    Sarah Vilenskiy

    Founder & CEO, Blossom Essentials

    "We'd tried Direct Mail at Blossom previously and were not impressed with the results we had seen. We decided to give Paper Run a shot and have been blown away by the results."

    RC Williams

    Co-Founder, Rejuvia

    "Paper Run is an absolute no brainer for DTC brands. They've made Direct Mail easier to setup than sending an email and their obsession with incrementality makes them a growth marketer's dream."

    Janel Luu

    Founder & CEO, Le Mieux

    "I think Paper Run is one of the best decisions we’ve made as a brand. They made the decision a no-brainer, Paper Run knows how to win back clients we can’t. Amazing!!"

    Carrie Tyler

    Marketing Director, Remi Cachet & Additional Lengths

    "The incremental returns have shocked us. We've put almost no time into this channel, and it's already one of our best performers"

    Natalie Pedinoff

    Director of Growth, Eberjey

    "Working with Paper Run has been a great experience — and has helped us unlock incremental revenue through a channel that reaches customers outside our current digital efforts."

    Dario Markovic

    CEO

    "Paper Run is simple to launch, and the results are impossible to argue with. This is now a permanent part of our CRM stack and how we retain customers."

    Natasha Dabell-Jones

    CRM Manager, Percival

    "Direct Mail is back, and the incredibly supportive team at Paper Run is here to help CRM managers integrate, personalise, and scale it where it will work the best."

    Olivia Jenkins

    Founder, D.Louise

    "Paper Run has been an incredible addition to the D.Louise marketing stack. Direct Mail is back, and Paper Run is making that happen."

    Heidi Pauer

    Senior Manager of Lifecycle & Retention, Pair Eyewear

    "Paper Run's team have been a dream to work with, and we're excited to continue exploring new ways to leverage Paper Run to help grow Pair."

    Andrew Gluck

    Chief Marketing Officer, Twillory

    "Paper Run's integration with Revenue Roll has enabled us to reach customers in our funnel who we previously couldn't identify."

    Rachel Liu

    EVP, Technology and Digital , Awe Inspired

    "Paper Run's integrations with Klaviyo and Subscribfy have made it easy to add Direct Mail to our Memberships program. We've been able to send to 'just the right people' and the results are incredible."

    Tyler Norris

    Lifecycle Marketing Manager, Pair of Thieves

    "Paper Run made it incredibly easy to launch something automated, personal, and effective. It slotted into our retention strategy perfectly and delivered results fast."

    Dom Wallace

    Ecommerce Manager

    “This felt like the most natural way to invite customers deeper into the brand. It’s refined, it’s thoughtful, and the performance has been outstanding without compromising who we are.”

    Baz Gill

    Director and Owner, SikSilk

    “We love Paper Run, it’s quickly become one of our top-performing marketing channels. Since launch, SikSilk has seen incredible results."

    Ed Lewis-Pratt

    Co-Founder, Roarsome

    "We wanted a way to reconnect with customers that felt just as fun and effortless as our brand. Paper Run gave us that. The mailers were vibrant, on-point, and most importantly—they worked."

    Amelie Salas

    Co-Founder, Underdays

    "Paper Run helped us reconnect with our customers in a way that felt fresh, personal, and aligned with our brand. The automations make the process effortless."

    Joel Jeffery

    Founder, Desmond & Dempsey

    "Paper Run turned a problem into an opportunity, helping us re-engage our customers with a touch of elegance and ease that mirrors our brand."

    Ben Schreiber

    Chief Marketing Officer, Latico Leathers

    "We've been blown away by the performance of Paper Run's product and the exceptional customer service from their team."

    Ludvig Alm

    Head of Growth, LESTRANGE

    "Paper Run has blown us away - they've made Direct Mail as simple and powerful as Email. Our automated flows are now generating some of our highest ROAS of any of our channels."

    Alexa Leigh

    Founder

    "In an effort to diversify our marketing efforts, we turned to Paper Run to explore direct mail. They’re responsive, knowledgeable, and go above and beyond to help our business succeed."

    Courtney Conway

    Director of Lifecycle and Retention, Grüns

    "The Paper Run team has made it so easy to test different segments and creative so we can continue to scale. They’re truly a team we can really trust to help manage our direct mail program!"

    Lily Longwell

    Director, Growth Marketing, Create

    "We’re able to incrementality test adding direct mail to our subscription cancellation flows and are seeing an over 2x increase in subscriber winbacks as a result."

    Elle Henley

    Retention Lead

    "We love that Paper Run integrates so neatly into our stack, and makes the Direct Mail channel easy to set up and measure."

    Jade Moffatt

    CRM & Retention Manager

    “Paper Run made it effortless to reconnect with customers we’d lost touch with, and the results have been incredible. This channel is awesome."

    Armna Sarwar

    CRM Lead

    "Grind had tried Direct Mail previously and were not impressed with the process or results. Paper Run is different. It's effortless for us and the results are incredible".

    Anna Stephenson

    Head of CRM & Retention, DASH Water

    "We’re thrilled with how Paper Run is helping us reach our ‘unreachable’ customers. The results from our automated flows have been amazing."

    Michael Johnson

    VP Growth and E-commerce, The Absorbtion Company

    "Paper Run is a must have part of my retention stack. Their team is laser focused on helping us drive a profitable strategy."

    Ben Clark

    Head of Retention & Loyalty, Ancestral

    "Paper Run's SKIO integration has made it insanely easy for us to target and winback our most valuable customers when no other channel could."

    Dan McCormick

    Co-Founder and CEO, Create

    "The Paper Run team and product are killer. The service has made us over $30K of incremental revenue in the first month.

    Julia Smith

    Head of Growth & Ecommerce

    “Black Friday is usually intense, but this felt like a breath of fresh air. The team were efficient, clear, and easy to work with. The results spoke for themselves.”

    Kent Yoshimura

    Co-Founder, Neuro

    "This is a smart solution to a quiet problem. Paper Run helps us re-engage customers in a way that's low-effort and high-impact. It's natural, on-brand, and effective"

    Matthew Kelly

    Founder, Spacegoods

    "The Paper Run team took care of the entire setup for us and the results have been great. It's an absolute no brainer for DTC brands."

    Chloé Duhalde

    Lifecycle Marketing Manager, Because Market

    "We love working with Paper Run. The product is incredibly easy to use and their team is a true extension of ours."

    Brooks Miller

    CEO, Earth Fed Muscle

    "Integrating Paper Run took minimal effort, and it’s brought in a measurable bump in new subs—especially ones we might not have captured otherwise.

    Mark Collis

    CEO, Skout Organic

    “Paper Run is the perfect complement to our Rivo loyalty program. The results are phenomenal."

    Julietta Contoguris

    Head of Product & CX, Heights

    "Paper Run has been an absolute game-changer for us. We've always struggled to reactivate canceled subscribers through email, but this approach has been by far the most successful.

    Harry Cooke

    Co-founder

    “It looks great, it feels like us, and the results are seriously strong. When something works this clearly, it is hard to ignore.”

    Reena Reeves

    Retention Marketing Manager, FutureYou Cambridge

    "Paper Run has been revolutionary for us. The team are incredibly knowledgeable, collaborative and are an extension of our team - everything you want from a partner."

    Amy Hunter

    Digital Marketing Manager

    "We were really pleased with how our Black Friday campaign performed. The setup was easy from start to finish, and the Paper Run team were proactive and detail-focused."

    Neil Marrakchi

    Co-Founder, Reformed

    "We’re always looking for ways to create a more considered customer journey. We met Paper Run, got set up, and launched in 3 days. It was extremely simple and the results are awesome."

    Ollie Chapple

    Retention & CRM Lead, Jude

    "Working with Paper Run allowed us to reconnect with our customers in a way that felt authentic and incredibly effective."

    Sam Connolly

    Head of eCommerce, Origin Coffee

    "Paper Run gave us a way to reach our customers that felt completely true to Origin. It’s seamless, smart, and it works— we don't have to touch a thing."

    Charlie Wilson-Vaughan

    Co-founder, EXALT

    "Paper Run’s approach to the direct mail channel is a perfect fit for EXALT. Their integration with Klaviyo ensures that direct mail complements our email and SMS strategies seamlessly."

    Kahlee-Rose Innes

    Digital Marketing Executive, Minor Figures

    “Collaborating with Paper Run was like adding the perfect shot of espresso to our strategy. The results are exceeding our expectations."

    Beatrice Minges

    Head of Integrated Marketing, Sundays

    "We’re loving working with Paper Run! They’ve made it super easy to integrate Direct Mail into our marketing flows with their Klaviyo integration—and the results have been amazing!"

    Juanjo Zembo

    Marketing & E-commerce manager, Doctor Aromas

    "Paper Run's team have handled everything for us, and our automated flows have generated amazing results with customers we couldn’t otherwise reach."

    Josh Fuller

    Direct of Digital Strategy, MONTKUSH

    "Paper Run's Klaviyo integration has made it incredibly simple for us automated Direct Mail flows to our cancelled Subscribers and we're loving the performance we're seeing!"

    Bethan Wallace Higson

    Founder & CEO, Mother Root

    "The results through Paper Run's Direct Mail flows have been fantastic. It shows that sometimes a physical, thoughtful touch can make all the difference."

    Sam Beecham

    CEO, Co-founder

    "The flows we’re running through Paper Run are performing incredibly well and are a perfect complement to how ripple⁺ builds its community."

    Sonny Drinkwater

    Co-Founder, WellEasy

    "Paper Run absolutely nailed it. Our direct mail flows were easy to set up, and allow us to reconnect with our customers in a personal and impactful way."

    David Webb

    Head of Brand & Marketing, Rave Coffee

    "The Paper Run team and their product made it a breeze to set up and automate these profitable direct mail flows. The results have been outstanding!"

    Sunna Van Kampen

    Founder & CEO, Tonic

    "Paper Run gave us a fresh way to reconnect with customers we thought we'd lost. The results speak for themselves, and we’re thrilled with the impact."

    Mitch Minton

    Founder, Presscription Juices

    "I love that Paper Run allows us to measure the incremental impact of adding Direct Mail through holdout tests. This one flow is going to allows us to increase our CAC thresholds significantly."

    Hugh Hamilton-Green

    Co-Founder, ELEAT

    "Implementing these automated flows with Paper Run has transformed our customer re-engagement strategy. We’ve reconnected with customers in a meaningful way, boosting loyalty and driving revenue effortlessly."

    Caroline Hume

    Retention & CRM Manager, Fresh Fitness Food

    "We explored other direct mail options which required a lot of manual work and questionable attribution methods. We've been extremely happy with the support from the Paper Run team."

    Fadi Shuman

    Co-Founder, HUX

    "With Paper Run we achieved significant conversion rates, continuously refining our strategy for outstanding results, all while generating revenue effortlessly in the background."

    Jakub Borowiecki

    CRM Manager, Encha (SellerX)

    "PaperRun's exceptional responsiveness demonstrated the untapped potential of direct mail in our strategy."

    Michael Chernow

    Founder, Kreatures of Habit

    "We believed in the Paper Run team and made the bet, glad we did, I've been blown away with the success of these automated flows."

    Austin Holdsworth

    Head of Growth Marketing, Gratsi

    "Yocto's segmentation and Paper Run's execution has proven an epic combo. This has unlocked a channel that is delivering massive incremental profits, all on auto-pilot."

    Marie-Lorraine

    Head of Marketing, Rococo Chocolates

    "We’re thrilled with how the Paper Run flows are bringing lapsed customers back to us, especially those who had gone quiet online.

    Drogo Montagu

    Chef & Founder

    “Paper Run is amazing. They took care of everything. Direct mail is now a high-performing and fully automated channel."

    Mendy Ganz

    Director of E-commerce, David’s Cookies

    "Paper Run’s team is an absolute joy to work with, they know what’s up in the space, and the results speak for themselves. We’re big fans."

    James Digva

    Co Founder

    "Paper Run is helping us rescue abandoned checkouts we used to write off. It was effortless to set up, and now it's winning back customers on autopilot."

    Alex Sowter

    Head of Growth, DELLI

    "Working with Paper Run allows us to reconnect with our customers in a fun and memorable way. It's great to see so many of them coming back to discover food creators they love."

    Ben Taylor

    CEO, The Pod Company

    "Implementing Paper Run has been one of the most impactful decisions we've. We've spent about 1 hour thinking about Direct Mail since we launched and it's now one of our highest return channels."

    Havana Caso-Dosembet

    Senior Marketing Manager

    "Paper Run has been an awesome partner—hands-on from day one in getting us set up on the platform. Their team is responsive, collaborative, and feels like a true extension of ours.”

Jill Ginsberg

Vice President of Online, Tata Harper

"By making a second purchase feel personal and timely, Paper Run have driven a measurable lift in retention and revenue. The results speak for themselves."

Hattie Gilpin

Director of Operations, Wellbel

"Paper Run's direct mail flows feel personal, align with our brand, and deliver fantastic results, proving the power of a thoughtful, physical touch."

Michael Saba

CEO and Founder, Alt Fragrances

"Paper Run has been one of the simplest decisions I’ve made at ALT. They’ve optimized an entirely new, profitable channel for our business. I couldn’t be more delighted with the results."

Gina Farran

Co-Founder & CEO, Glaize

"Paper Run's process was seemless, and their team made it easy to test and clearly measure the impact of our direct mail flows, delivering results we couldn’t achieve through digital channels alone."

Sam Hodges

Chief Growth Officer, UKLASH

"Paper Run has been an incredible partner in helping us test and scale the direct mail channel.

George Graham

Co-Founder and CEO, Wolf & Badger

"Paper Run gives us a beautifully simple way to reconnect with customers. Integrated cleanly with our Ometria set-up, fully automated, and now highly profitable."

Andy Coxon

Co-founder, AKT

"We've been blown away by the performance of Paper Run. Their team handles everything for us and are generating some of the best returns of any of our paid spend."

Natalie Pedinoff

Director of Growth, Eberjey

"Working with Paper Run has been a great experience — and has helped us unlock incremental revenue through a channel that reaches customers outside our current digital efforts."

Dario Markovic

CEO

"Paper Run is simple to launch, and the results are impossible to argue with. This is now a permanent part of our CRM stack and how we retain customers."

Natasha Dabell-Jones

CRM Manager, Percival

"Direct Mail is back, and the incredibly supportive team at Paper Run is here to help CRM managers integrate, personalise, and scale it where it will work the best."

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/flowplaybook Gruns winback experiment had 3x ROAS and $55 CAC holdout groups are removed

Copyright © 2026. All rights Reserved.

Copyright © 2026. All rights Reserved.