Use Cases
Learn how the world's best brands are using direct mail to increase repeat purchases and drive subscription revenue.

Use Cases
Learn how the world's best brands are using direct mail to increase repeat purchases and drive subscription revenue.




4.7x
ROAS
5%
Conversion
Direct
Direct
FOR
FOR
Subscription
Subscription
Brands
Brands
Built for

and
60-day risk free trial


4.7x
4.7x
ROAS
ROAS
5%
5%
Conversion
Conversion
Hand delivering results for the worlds best
Subscription
brands
YOUR CUSTOMERS AREN'T OPENING YOUR EMAILS
YOUR CUSTOMERS AREN'T OPENING YOUR EMAILS
Even the best email and SMS strategies miss customers. Paper Run extends your reach and gets their attention with physical mail.
Even the best email and SMS strategies miss customers. Paper Run extends your reach and gets their attention with physical mail.


you need a channel that Delivers
you need a channel that Delivers
Paper Run integrates with your existing systems to automate Direct Mail flows for customers who you can’t reach.
Paper Run integrates with your existing systems to automate Direct Mail flows for customers who you can’t reach.



Recover Abandoned Carts


"The Paper Run team took care of the entire setup for us and the results have been great. It's an absolute no brainer for DTC brands."
Winback Cancelled Subscribers


"Paper Runs direct mail flows feel personal, align with our brand, and deliver fantastic results, proving the power of a thoughtful, physical touch."
Upsell New Customers


"The Paper Run team and product are killer. The service has made us over $30K of incremental revenue in the first month."
Winback Churned Customers


"The Paper Run team has made it so easy to test different segments and creative so we can continue to scale. They’re truly a team we can really trust to help manage our direct mail program!"
automated direct mail flows for
automated direct mail flows for
automated direct mail flows for
Subscription
Subscription
Brands
Brands
Built for
Built for
Built for

and
and
and
Recover Abandoned Carts



"The Paper Run team took care of the entire setup for us and the results have been great. It's an absolute no brainer for DTC brands."
Recover Abandoned Carts



"The Paper Run team took care of the entire setup for us and the results have been great. It's an absolute no brainer for DTC brands."
Winback Cancelled Subscribers


"Paper Runs direct mail flows feel personal, align with our brand, and deliver fantastic results, proving the power of a thoughtful, physical touch."
Winback Cancelled Subscribers


"Paper Runs direct mail flows feel personal, align with our brand, and deliver fantastic results, proving the power of a thoughtful, physical touch."
Upsell New Customers



"The Paper Run team and product are killer. The service has made us over $30K of incremental revenue in the first month."
Upsell New Customers



"The Paper Run team and product are killer. The service has made us over $30K of incremental revenue in the first month."
Winback Churned Customers


"The Paper Run team has made it so easy to test different segments and creative so we can continue to scale. They’re truly a team we can really trust to help manage our direct mail program!"
Winback Churned Customers


"The Paper Run team has made it so easy to test different segments and creative so we can continue to scale. They’re truly a team we can really trust to help manage our direct mail program!"




60-DAY RISK-FREE TRIAL
60-DAY RISK-FREE TRIAL
60-DAY RISK-FREE TRIAL
We make our fees fully refundable during your 60 day trial to give you time to make sure you're happy with Paper Run.

HEAR WHAT
HEAR WHAT
HEAR WHAT
Subscription
Subscription
Subscription
BRANDS HAVE TO SAY
BRANDS HAVE TO SAY
BRANDS HAVE TO SAY
Hear what Paper Run customers are saying.

Jack Savage
Founder & CEO, Everyday Dose
"Paper Run has been an easy vendor relationship. Their team is genuinely supportive, their platform talks directly to our stack, and they're always coming up with creative new ideas for us."


Matt McNeill
Co-Founder, KLORIS
"Integrating Paper Run allowed us to achieve fantastic cut-through and is revolutionising our approach to tackling abandoned carts - with a fantastic ROI!"


Caroline Hume
Retention & CRM Manager, Fresh Fitness Food
"We explored other direct mail options which required a lot of manual work and questionable attribution methods. We've been extremely happy with the support from the Paper Run team."


Fadi Shuman
Co-Founder, HUX
"With Paper Run we achieved significant conversion rates, continuously refining our strategy for outstanding results, all while generating revenue effortlessly in the background."

Jakub Borowiecki
CRM Manager, Encha (SellerX)
"PaperRun's exceptional responsiveness demonstrated the untapped potential of direct mail in our strategy."


Michael Chernow
Founder, Kreatures of Habit
"We believed in the Paper Run team and made the bet, glad we did, I've been blown away with the success of these automated flows."


Juanjo Zembo
Marketing & E-commerce manager, Doctor Aromas
"Paper Run's team have handled everything for us, and our automated flows have generated amazing results with customers we couldn’t otherwise reach."


Josh Fuller
Direct of Digital Strategy, MONTKUSH
"Paper Run's Klaviyo integration has made it incredibly simple for us automated Direct Mail flows to our cancelled Subscribers and we're loving the performance we're seeing!"

Bethan Wallace Higson
Founder & CEO, Mother Root
"The results through Paper Run's Direct Mail flows have been fantastic. It shows that sometimes a physical, thoughtful touch can make all the difference."


Sam Beecham
CEO, Co-founder
"The flows we’re running through Paper Run are performing incredibly well and are a perfect complement to how ripple⁺ builds its community."


Sonny Drinkwater
Co-Founder, WellEasy
"Paper Run absolutely nailed it. Our direct mail flows were easy to set up, and allow us to reconnect with our customers in a personal and impactful way."


David Webb
Head of Brand & Marketing, Rave Coffee
"The Paper Run team and their product made it a breeze to set up and automate these profitable direct mail flows. The results have been outstanding!"


Sunna Van Kampen
Founder & CEO, Tonic
"Paper Run gave us a fresh way to reconnect with customers we thought we'd lost. The results speak for themselves, and we’re thrilled with the impact."

Hugh Hamilton-Green
Co-Founder, ELEAT
"Implementing these automated flows with Paper Run has transformed our customer re-engagement strategy. We’ve reconnected with customers in a meaningful way, boosting loyalty and driving revenue effortlessly."


Reena Reeves
Retention Marketing Manager, FutureYou Cambridge
"Paper Run has been revolutionary for us. The team are incredibly knowledgeable, collaborative and are an extension of our team - everything you want from a partner."


Amy Hunter
Digital Marketing Manager
"We were really pleased with how our Black Friday campaign performed. The setup was easy from start to finish, and the Paper Run team were proactive and detail-focused."


Neil Marrakchi
Co-Founder, Reformed
"We’re always looking for ways to create a more considered customer journey. We met Paper Run, got set up, and launched in 3 days. It was extremely simple and the results are awesome."

Ollie Chapple
Retention & CRM Lead, Jude
"Working with Paper Run allowed us to reconnect with our customers in a way that felt authentic and incredibly effective."


Sam Connolly
Head of eCommerce, Origin Coffee
"Paper Run gave us a way to reach our customers that felt completely true to Origin. It’s seamless, smart, and it works— we don't have to touch a thing."


Charlie Wilson-Vaughan
Co-founder, EXALT
"Paper Run’s approach to the direct mail channel is a perfect fit for EXALT. Their integration with Klaviyo ensures that direct mail complements our email and SMS strategies seamlessly."


Kahlee-Rose Innes
Digital Marketing Executive, Minor Figures
“Collaborating with Paper Run was like adding the perfect shot of espresso to our strategy. The results are exceeding our expectations."


Beatrice Minges
Head of Integrated Marketing, Sundays
"We’re loving working with Paper Run! They’ve made it super easy to integrate Direct Mail into our marketing flows with their Klaviyo integration—and the results have been amazing!"


Kent Yoshimura
Co-Founder, Neuro
"This is a smart solution to a quiet problem. Paper Run helps us re-engage customers in a way that's low-effort and high-impact. It's natural, on-brand, and effective"


Matthew Kelly
Founder, Spacegoods
"The Paper Run team took care of the entire setup for us and the results have been great. It's an absolute no brainer for DTC brands."


Chloé Duhalde
Lifecycle Marketing Manager, Because Market
"We love working with Paper Run. The product is incredibly easy to use and their team is a true extension of ours."


Brooks Miller
CEO, Earth Fed Muscle
"Integrating Paper Run took minimal effort, and it’s brought in a measurable bump in new subs—especially ones we might not have captured otherwise.


Mark Collis
CEO, Skout Organic
“Paper Run is the perfect complement to our Rivo loyalty program. The results are phenomenal."

Julietta Contoguris
Head of Product & CX, Heights
"Paper Run has been an absolute game-changer for us. We've always struggled to reactivate canceled subscribers through email, but this approach has been by far the most successful.

Harry Cooke
Co-founder
“It looks great, it feels like us, and the results are seriously strong. When something works this clearly, it is hard to ignore.”


Elle Henley
Retention Lead
"We love that Paper Run integrates so neatly into our stack, and makes the Direct Mail channel easy to set up and measure."


Jade Moffatt
CRM & Retention Manager
“Paper Run made it effortless to reconnect with customers we’d lost touch with, and the results have been incredible. This channel is awesome."

Armna Sarwar
CRM Lead
"Grind had tried Direct Mail previously and were not impressed with the process or results. Paper Run is different. It's effortless for us and the results are incredible".


Anna Stephenson
Head of CRM & Retention, DASH Water
"We’re thrilled with how Paper Run is helping us reach our ‘unreachable’ customers. The results from our automated flows have been amazing."

Michael Johnson
VP Growth and E-commerce, The Absorbtion Company
"Paper Run is a must have part of my retention stack. Their team is laser focused on helping us drive a profitable strategy."


Ben Clark
Head of Retention & Loyalty, Ancestral
"Paper Run's SKIO integration has made it insanely easy for us to target and winback our most valuable customers when no other channel could."


Dan McCormick
Co-Founder and CEO, Create
"The Paper Run team and product are killer. The service has made us over $30K of incremental revenue in the first month.

Julia Smith
Head of Growth & Ecommerce
“Black Friday is usually intense, but this felt like a breath of fresh air. The team were efficient, clear, and easy to work with. The results spoke for themselves.”


Courtney Conway
Director of Lifecycle and Retention, Grüns
"The Paper Run team has made it so easy to test different segments and creative so we can continue to scale. They’re truly a team we can really trust to help manage our direct mail program!"


Lily Longwell
Director, Growth Marketing, Create
"We’re able to incrementality test adding direct mail to our subscription cancellation flows and are seeing an over 2x increase in subscriber winbacks as a result."


Gina Farran
Co-Founder & CEO, Glaize
"Paper Run's process was seemless, and their team made it easy to test and clearly measure the impact of our direct mail flows, delivering results we couldn’t achieve through digital channels alone."


Sam Hodges
Chief Growth Officer, UKLASH
"Paper Run has been an incredible partner in helping us test and scale the direct mail channel.


Andy Coxon
Co-founder, AKT
"We've been blown away by the performance of Paper Run. Their team handles everything for us and are generating some of the best returns of any of our paid spend."


Ella Bernie
CRM Manager, 47 Skin
"Paper Run is a CRM manager’s dream. The impact their Klaviyo integration has had on customer retention LTV is incredible."


Matt Burgess
E-commerce & Marketplace Manager, Green People
"We've thoroughly enjoyed working with Paper Run. Their ability to integrate to our existing tech stack has meant we can really take advantage of the Direct Mail channel.


Dinuk Dissanayake
Co-Founder, Correxiko
"Working with Paper Run allowed us to reconnect with our customers in a genuine and impactful way. The results were amazing, and showed us the power of going beyond the screen."


Eyal Booker
Co-founder, Wavy
"I love everything about Paper Run. They handled the entire setup for us and are generating some of the best ROAS of any paid channel that we've tried at Wavy."


Sarah Vilenskiy
Founder & CEO, Blossom Essentials
"We'd tried Direct Mail at Blossom previously and were not impressed with the results we had seen. We decided to give Paper Run a shot and have been blown away by the results."


RC Williams
Co-Founder, Rejuvia
"Paper Run is an absolute no brainer for DTC brands. They've made Direct Mail easier to setup than sending an email and their obsession with incrementality makes them a growth marketer's dream."


Janel Luu
Founder & CEO, Le Mieux
"I think Paper Run is one of the best decisions we’ve made as a brand. They made the decision a no-brainer, Paper Run knows how to win back clients we can’t. Amazing!!"


Laura Rudoe
Founder
"Working with Paper Run is fantastic. They helped us to set up a fully automated Direct Mail program which delivers strong performance consistently."


Hattie Gilpin
Director of Operations, Wellbel
"Paper Run's direct mail flows feel personal, align with our brand, and deliver fantastic results, proving the power of a thoughtful, physical touch."


Laura Rudoe
Founder
"Working with Paper Run is fantastic. They helped us to set up a fully automated Direct Mail program which delivers strong performance consistently."


Hattie Gilpin
Director of Operations, Wellbel
"Paper Run's direct mail flows feel personal, align with our brand, and deliver fantastic results, proving the power of a thoughtful, physical touch."


Gina Farran
Co-Founder & CEO, Glaize
"Paper Run's process was seemless, and their team made it easy to test and clearly measure the impact of our direct mail flows, delivering results we couldn’t achieve through digital channels alone."


Sam Hodges
Chief Growth Officer, UKLASH
"Paper Run has been an incredible partner in helping us test and scale the direct mail channel.


Andy Coxon
Co-founder, AKT
"We've been blown away by the performance of Paper Run. Their team handles everything for us and are generating some of the best returns of any of our paid spend."


Ella Bernie
CRM Manager, 47 Skin
"Paper Run is a CRM manager’s dream. The impact their Klaviyo integration has had on customer retention LTV is incredible."


Matt Burgess
E-commerce & Marketplace Manager, Green People
"We've thoroughly enjoyed working with Paper Run. Their ability to integrate to our existing tech stack has meant we can really take advantage of the Direct Mail channel.


Dinuk Dissanayake
Co-Founder, Correxiko
"Working with Paper Run allowed us to reconnect with our customers in a genuine and impactful way. The results were amazing, and showed us the power of going beyond the screen."


Eyal Booker
Co-founder, Wavy
"I love everything about Paper Run. They handled the entire setup for us and are generating some of the best ROAS of any paid channel that we've tried at Wavy."


Sarah Vilenskiy
Founder & CEO, Blossom Essentials
"We'd tried Direct Mail at Blossom previously and were not impressed with the results we had seen. We decided to give Paper Run a shot and have been blown away by the results."


RC Williams
Co-Founder, Rejuvia
"Paper Run is an absolute no brainer for DTC brands. They've made Direct Mail easier to setup than sending an email and their obsession with incrementality makes them a growth marketer's dream."


Janel Luu
Founder & CEO, Le Mieux
"I think Paper Run is one of the best decisions we’ve made as a brand. They made the decision a no-brainer, Paper Run knows how to win back clients we can’t. Amazing!!"


Courtney Conway
Director of Lifecycle and Retention, Grüns
"The Paper Run team has made it so easy to test different segments and creative so we can continue to scale. They’re truly a team we can really trust to help manage our direct mail program!"


Lily Longwell
Director, Growth Marketing, Create
"We’re able to incrementality test adding direct mail to our subscription cancellation flows and are seeing an over 2x increase in subscriber winbacks as a result."


Elle Henley
Retention Lead
"We love that Paper Run integrates so neatly into our stack, and makes the Direct Mail channel easy to set up and measure."


Jade Moffatt
CRM & Retention Manager
“Paper Run made it effortless to reconnect with customers we’d lost touch with, and the results have been incredible. This channel is awesome."

Armna Sarwar
CRM Lead
"Grind had tried Direct Mail previously and were not impressed with the process or results. Paper Run is different. It's effortless for us and the results are incredible".


Anna Stephenson
Head of CRM & Retention, DASH Water
"We’re thrilled with how Paper Run is helping us reach our ‘unreachable’ customers. The results from our automated flows have been amazing."

Michael Johnson
VP Growth and E-commerce, The Absorbtion Company
"Paper Run is a must have part of my retention stack. Their team is laser focused on helping us drive a profitable strategy."


Ben Clark
Head of Retention & Loyalty, Ancestral
"Paper Run's SKIO integration has made it insanely easy for us to target and winback our most valuable customers when no other channel could."


Dan McCormick
Co-Founder and CEO, Create
"The Paper Run team and product are killer. The service has made us over $30K of incremental revenue in the first month.

Julia Smith
Head of Growth & Ecommerce
“Black Friday is usually intense, but this felt like a breath of fresh air. The team were efficient, clear, and easy to work with. The results spoke for themselves.”


Kent Yoshimura
Co-Founder, Neuro
"This is a smart solution to a quiet problem. Paper Run helps us re-engage customers in a way that's low-effort and high-impact. It's natural, on-brand, and effective"


Matthew Kelly
Founder, Spacegoods
"The Paper Run team took care of the entire setup for us and the results have been great. It's an absolute no brainer for DTC brands."


Chloé Duhalde
Lifecycle Marketing Manager, Because Market
"We love working with Paper Run. The product is incredibly easy to use and their team is a true extension of ours."


Brooks Miller
CEO, Earth Fed Muscle
"Integrating Paper Run took minimal effort, and it’s brought in a measurable bump in new subs—especially ones we might not have captured otherwise.


Mark Collis
CEO, Skout Organic
“Paper Run is the perfect complement to our Rivo loyalty program. The results are phenomenal."

Julietta Contoguris
Head of Product & CX, Heights
"Paper Run has been an absolute game-changer for us. We've always struggled to reactivate canceled subscribers through email, but this approach has been by far the most successful.

Harry Cooke
Co-founder
“It looks great, it feels like us, and the results are seriously strong. When something works this clearly, it is hard to ignore.”


Reena Reeves
Retention Marketing Manager, FutureYou Cambridge
"Paper Run has been revolutionary for us. The team are incredibly knowledgeable, collaborative and are an extension of our team - everything you want from a partner."


Amy Hunter
Digital Marketing Manager
"We were really pleased with how our Black Friday campaign performed. The setup was easy from start to finish, and the Paper Run team were proactive and detail-focused."


Neil Marrakchi
Co-Founder, Reformed
"We’re always looking for ways to create a more considered customer journey. We met Paper Run, got set up, and launched in 3 days. It was extremely simple and the results are awesome."

Ollie Chapple
Retention & CRM Lead, Jude
"Working with Paper Run allowed us to reconnect with our customers in a way that felt authentic and incredibly effective."


Sam Connolly
Head of eCommerce, Origin Coffee
"Paper Run gave us a way to reach our customers that felt completely true to Origin. It’s seamless, smart, and it works— we don't have to touch a thing."


Charlie Wilson-Vaughan
Co-founder, EXALT
"Paper Run’s approach to the direct mail channel is a perfect fit for EXALT. Their integration with Klaviyo ensures that direct mail complements our email and SMS strategies seamlessly."


Kahlee-Rose Innes
Digital Marketing Executive, Minor Figures
“Collaborating with Paper Run was like adding the perfect shot of espresso to our strategy. The results are exceeding our expectations."


Beatrice Minges
Head of Integrated Marketing, Sundays
"We’re loving working with Paper Run! They’ve made it super easy to integrate Direct Mail into our marketing flows with their Klaviyo integration—and the results have been amazing!"


Juanjo Zembo
Marketing & E-commerce manager, Doctor Aromas
"Paper Run's team have handled everything for us, and our automated flows have generated amazing results with customers we couldn’t otherwise reach."


Josh Fuller
Direct of Digital Strategy, MONTKUSH
"Paper Run's Klaviyo integration has made it incredibly simple for us automated Direct Mail flows to our cancelled Subscribers and we're loving the performance we're seeing!"

Bethan Wallace Higson
Founder & CEO, Mother Root
"The results through Paper Run's Direct Mail flows have been fantastic. It shows that sometimes a physical, thoughtful touch can make all the difference."


Sam Beecham
CEO, Co-founder
"The flows we’re running through Paper Run are performing incredibly well and are a perfect complement to how ripple⁺ builds its community."


Sonny Drinkwater
Co-Founder, WellEasy
"Paper Run absolutely nailed it. Our direct mail flows were easy to set up, and allow us to reconnect with our customers in a personal and impactful way."


David Webb
Head of Brand & Marketing, Rave Coffee
"The Paper Run team and their product made it a breeze to set up and automate these profitable direct mail flows. The results have been outstanding!"


Sunna Van Kampen
Founder & CEO, Tonic
"Paper Run gave us a fresh way to reconnect with customers we thought we'd lost. The results speak for themselves, and we’re thrilled with the impact."

Hugh Hamilton-Green
Co-Founder, ELEAT
"Implementing these automated flows with Paper Run has transformed our customer re-engagement strategy. We’ve reconnected with customers in a meaningful way, boosting loyalty and driving revenue effortlessly."


Caroline Hume
Retention & CRM Manager, Fresh Fitness Food
"We explored other direct mail options which required a lot of manual work and questionable attribution methods. We've been extremely happy with the support from the Paper Run team."


Fadi Shuman
Co-Founder, HUX
"With Paper Run we achieved significant conversion rates, continuously refining our strategy for outstanding results, all while generating revenue effortlessly in the background."

Jakub Borowiecki
CRM Manager, Encha (SellerX)
"PaperRun's exceptional responsiveness demonstrated the untapped potential of direct mail in our strategy."


Michael Chernow
Founder, Kreatures of Habit
"We believed in the Paper Run team and made the bet, glad we did, I've been blown away with the success of these automated flows."


Matt McNeill
Co-Founder, KLORIS
"Integrating Paper Run allowed us to achieve fantastic cut-through and is revolutionising our approach to tackling abandoned carts - with a fantastic ROI!"

Jack Savage
Founder & CEO, Everyday Dose
"Paper Run has been an easy vendor relationship. Their team is genuinely supportive, their platform talks directly to our stack, and they're always coming up with creative new ideas for us."


Courtney Conway
Director of Lifecycle and Retention, Grüns
"The Paper Run team has made it so easy to test different segments and creative so we can continue to scale. They’re truly a team we can really trust to help manage our direct mail program!"


Lily Longwell
Director, Growth Marketing, Create
"We’re able to incrementality test adding direct mail to our subscription cancellation flows and are seeing an over 2x increase in subscriber winbacks as a result."


Elle Henley
Retention Lead
"We love that Paper Run integrates so neatly into our stack, and makes the Direct Mail channel easy to set up and measure."


Jade Moffatt
CRM & Retention Manager
“Paper Run made it effortless to reconnect with customers we’d lost touch with, and the results have been incredible. This channel is awesome."

Armna Sarwar
CRM Lead
"Grind had tried Direct Mail previously and were not impressed with the process or results. Paper Run is different. It's effortless for us and the results are incredible".


Anna Stephenson
Head of CRM & Retention, DASH Water
"We’re thrilled with how Paper Run is helping us reach our ‘unreachable’ customers. The results from our automated flows have been amazing."

Michael Johnson
VP Growth and E-commerce, The Absorbtion Company
"Paper Run is a must have part of my retention stack. Their team is laser focused on helping us drive a profitable strategy."


Ben Clark
Head of Retention & Loyalty, Ancestral
"Paper Run's SKIO integration has made it insanely easy for us to target and winback our most valuable customers when no other channel could."


Dan McCormick
Co-Founder and CEO, Create
"The Paper Run team and product are killer. The service has made us over $30K of incremental revenue in the first month.

Julia Smith
Head of Growth & Ecommerce
“Black Friday is usually intense, but this felt like a breath of fresh air. The team were efficient, clear, and easy to work with. The results spoke for themselves.”
Book
A PAPER RUN demo
Setup time with the Paper Run team and learn how the world's best DTC brands are using Direct Mail.
Setup time with the Paper Run team and learn how the world's best DTC brands are using Direct Mail.
Frequently Asked Questions
Got questions? Here some answers. Or book a call with the Paper Run team to learn how our Product & Service will work for your brand.
Copyright © 2026. All rights Reserved.
Copyright © 2026. All rights Reserved.


































































