Use Cases

Learn how the world's best brands are using direct mail to increase repeat purchases and drive subscription revenue.

Use Cases

Learn how the world's best brands are using direct mail to increase repeat purchases and drive subscription revenue.

4x

Incremental ROAS

+65%

Increase In Orders

Direct

Direct

Mail

Mail

FOR

FOR

Apparel

Apparel

Brands

Brands

Built for

and

60-day risk free trial

4x

4x

Incremental ROAS

Incremental ROAS

+65%

+65%

Increase In Orders

Increase In Orders

Hand delivering results for the worlds best

Apparel

brands

YOUR CUSTOMERS AREN'T OPENING YOUR EMAILS

YOUR CUSTOMERS AREN'T OPENING YOUR EMAILS

Even the best email and SMS strategies miss customers. Paper Run extends your reach and gets their attention with physical mail.

Even the best email and SMS strategies miss customers. Paper Run extends your reach and gets their attention with physical mail.

you need a channel that Delivers

you need a channel that Delivers

Paper Run integrates with your existing systems to automate Direct Mail flows for customers who you can’t reach.

Paper Run integrates with your existing systems to automate Direct Mail flows for customers who you can’t reach.

Winback Churned Customers

"We've been blown away by the performance of Paper Run's product and their exceptional customer service."

Boost Loyalty & Retention

"Direct Mail is back, and the incredibly supportive team at Paper Run is here to help CRM managers integrate and scale it where it will work the best."

Recover Abandoned Carts

"Paper Run gives us a beautifully simple way to reconnect with customers.

Upsell New Customers

"We love that Paper Run enables us to easily set up incrementality testing for every flow we run with them. The team has been a dream to work with."

Connect a CMS List to "CMS Items" in the right panel

automated direct mail flows for

automated direct mail flows for

automated direct mail flows for

Apparel

Apparel

Brands

Brands

Built for

Built for

Built for

and

and

and

Winback Churned Customers

"We've been blown away by the performance of Paper Run's product and their exceptional customer service."

Winback Churned Customers

"We've been blown away by the performance of Paper Run's product and their exceptional customer service."

Boost Loyalty & Retention

"Direct Mail is back, and the incredibly supportive team at Paper Run is here to help CRM managers integrate and scale it where it will work the best."

Boost Loyalty & Retention

"Direct Mail is back, and the incredibly supportive team at Paper Run is here to help CRM managers integrate and scale it where it will work the best."

Recover Abandoned Carts

"Paper Run gives us a beautifully simple way to reconnect with customers.

Recover Abandoned Carts

"Paper Run gives us a beautifully simple way to reconnect with customers.

Upsell New Customers

"We love that Paper Run enables us to easily set up incrementality testing for every flow we run with them. The team has been a dream to work with."

Upsell New Customers

"We love that Paper Run enables us to easily set up incrementality testing for every flow we run with them. The team has been a dream to work with."

60-DAY RISK-FREE TRIAL

60-DAY RISK-FREE TRIAL

60-DAY RISK-FREE TRIAL

We make our fees fully refundable during your 60 day trial to give you time to make sure you're happy with Paper Run.

HEAR WHAT

HEAR WHAT

HEAR WHAT

Apparel

Apparel

Apparel

BRANDS HAVE TO SAY

BRANDS HAVE TO SAY

BRANDS HAVE TO SAY

Hear what Paper Run customers are saying.

  • Ben Schreiber

    Chief Marketing Officer, Latico Leathers

    "We've been blown away by the performance of Paper Run's product and the exceptional customer service from their team."

    Ludvig Alm

    Head of Growth, LESTRANGE

    "Paper Run has blown us away - they've made Direct Mail as simple and powerful as Email. Our automated flows are now generating some of our highest ROAS of any of our channels."

    Alexa Leigh

    Founder

    "In an effort to diversify our marketing efforts, we turned to Paper Run to explore direct mail. They’re responsive, knowledgeable, and go above and beyond to help our business succeed."

    Heidi Pauer

    Senior Manager of Lifecycle & Retention, Pair Eyewear

    "Paper Run's team have been a dream to work with, and we're excited to continue exploring new ways to leverage Paper Run to help grow Pair."

    Andrew Gluck

    Chief Marketing Officer, Twillory

    "Paper Run's integration with Revenue Roll has enabled us to reach customers in our funnel who we previously couldn't identify."

    Rachel Liu

    EVP, Technology and Digital , Awe Inspired

    "Paper Run's integrations with Klaviyo and Subscribfy have made it easy to add Direct Mail to our Memberships program. We've been able to send to 'just the right people' and the results are incredible."

    Tyler Norris

    Lifecycle Marketing Manager, Pair of Thieves

    "Paper Run made it incredibly easy to launch something automated, personal, and effective. It slotted into our retention strategy perfectly and delivered results fast."

    Dom Wallace

    Ecommerce Manager

    “This felt like the most natural way to invite customers deeper into the brand. It’s refined, it’s thoughtful, and the performance has been outstanding without compromising who we are.”

    Baz Gill

    Director and Owner, SikSilk

    “We love Paper Run, it’s quickly become one of our top-performing marketing channels. Since launch, SikSilk has seen incredible results."

    Ed Lewis-Pratt

    Co-Founder, Roarsome

    "We wanted a way to reconnect with customers that felt just as fun and effortless as our brand. Paper Run gave us that. The mailers were vibrant, on-point, and most importantly—they worked."

    Amelie Salas

    Co-Founder, Underdays

    "Paper Run helped us reconnect with our customers in a way that felt fresh, personal, and aligned with our brand. The automations make the process effortless."

    Joel Jeffery

    Founder, Desmond & Dempsey

    "Paper Run turned a problem into an opportunity, helping us re-engage our customers with a touch of elegance and ease that mirrors our brand."

    Natalie Pedinoff

    Director of Growth, Eberjey

    "Working with Paper Run has been a great experience — and has helped us unlock incremental revenue through a channel that reaches customers outside our current digital efforts."

    Dario Markovic

    CEO

    "Paper Run is simple to launch, and the results are impossible to argue with. This is now a permanent part of our CRM stack and how we retain customers."

    Natasha Dabell-Jones

    CRM Manager, Percival

    "Direct Mail is back, and the incredibly supportive team at Paper Run is here to help CRM managers integrate, personalise, and scale it where it will work the best."

    Olivia Jenkins

    Founder, D.Louise

    "Paper Run has been an incredible addition to the D.Louise marketing stack. Direct Mail is back, and Paper Run is making that happen."

    Carrie Tyler

    Marketing Director, Remi Cachet & Additional Lengths

    "The incremental returns have shocked us. We've put almost no time into this channel, and it's already one of our best performers"

    George Graham

    Co-Founder and CEO, Wolf & Badger

    "Paper Run gives us a beautifully simple way to reconnect with customers. Integrated cleanly with our Ometria set-up, fully automated, and now highly profitable."

  • George Graham

    Co-Founder and CEO, Wolf & Badger

    "Paper Run gives us a beautifully simple way to reconnect with customers. Integrated cleanly with our Ometria set-up, fully automated, and now highly profitable."

    Carrie Tyler

    Marketing Director, Remi Cachet & Additional Lengths

    "The incremental returns have shocked us. We've put almost no time into this channel, and it's already one of our best performers"

    Natalie Pedinoff

    Director of Growth, Eberjey

    "Working with Paper Run has been a great experience — and has helped us unlock incremental revenue through a channel that reaches customers outside our current digital efforts."

    Dario Markovic

    CEO

    "Paper Run is simple to launch, and the results are impossible to argue with. This is now a permanent part of our CRM stack and how we retain customers."

    Natasha Dabell-Jones

    CRM Manager, Percival

    "Direct Mail is back, and the incredibly supportive team at Paper Run is here to help CRM managers integrate, personalise, and scale it where it will work the best."

    Olivia Jenkins

    Founder, D.Louise

    "Paper Run has been an incredible addition to the D.Louise marketing stack. Direct Mail is back, and Paper Run is making that happen."

    Heidi Pauer

    Senior Manager of Lifecycle & Retention, Pair Eyewear

    "Paper Run's team have been a dream to work with, and we're excited to continue exploring new ways to leverage Paper Run to help grow Pair."

    Andrew Gluck

    Chief Marketing Officer, Twillory

    "Paper Run's integration with Revenue Roll has enabled us to reach customers in our funnel who we previously couldn't identify."

    Rachel Liu

    EVP, Technology and Digital , Awe Inspired

    "Paper Run's integrations with Klaviyo and Subscribfy have made it easy to add Direct Mail to our Memberships program. We've been able to send to 'just the right people' and the results are incredible."

    Tyler Norris

    Lifecycle Marketing Manager, Pair of Thieves

    "Paper Run made it incredibly easy to launch something automated, personal, and effective. It slotted into our retention strategy perfectly and delivered results fast."

    Dom Wallace

    Ecommerce Manager

    “This felt like the most natural way to invite customers deeper into the brand. It’s refined, it’s thoughtful, and the performance has been outstanding without compromising who we are.”

    Baz Gill

    Director and Owner, SikSilk

    “We love Paper Run, it’s quickly become one of our top-performing marketing channels. Since launch, SikSilk has seen incredible results."

    Ed Lewis-Pratt

    Co-Founder, Roarsome

    "We wanted a way to reconnect with customers that felt just as fun and effortless as our brand. Paper Run gave us that. The mailers were vibrant, on-point, and most importantly—they worked."

    Amelie Salas

    Co-Founder, Underdays

    "Paper Run helped us reconnect with our customers in a way that felt fresh, personal, and aligned with our brand. The automations make the process effortless."

    Joel Jeffery

    Founder, Desmond & Dempsey

    "Paper Run turned a problem into an opportunity, helping us re-engage our customers with a touch of elegance and ease that mirrors our brand."

    Ben Schreiber

    Chief Marketing Officer, Latico Leathers

    "We've been blown away by the performance of Paper Run's product and the exceptional customer service from their team."

    Ludvig Alm

    Head of Growth, LESTRANGE

    "Paper Run has blown us away - they've made Direct Mail as simple and powerful as Email. Our automated flows are now generating some of our highest ROAS of any of our channels."

    Alexa Leigh

    Founder

    "In an effort to diversify our marketing efforts, we turned to Paper Run to explore direct mail. They’re responsive, knowledgeable, and go above and beyond to help our business succeed."

Carrie Tyler

Marketing Director, Remi Cachet & Additional Lengths

"The incremental returns have shocked us. We've put almost no time into this channel, and it's already one of our best performers"

Natalie Pedinoff

Director of Growth, Eberjey

"Working with Paper Run has been a great experience — and has helped us unlock incremental revenue through a channel that reaches customers outside our current digital efforts."

Dario Markovic

CEO

"Paper Run is simple to launch, and the results are impossible to argue with. This is now a permanent part of our CRM stack and how we retain customers."

Natasha Dabell-Jones

CRM Manager, Percival

"Direct Mail is back, and the incredibly supportive team at Paper Run is here to help CRM managers integrate, personalise, and scale it where it will work the best."

Olivia Jenkins

Founder, D.Louise

"Paper Run has been an incredible addition to the D.Louise marketing stack. Direct Mail is back, and Paper Run is making that happen."

Heidi Pauer

Senior Manager of Lifecycle & Retention, Pair Eyewear

"Paper Run's team have been a dream to work with, and we're excited to continue exploring new ways to leverage Paper Run to help grow Pair."

Andrew Gluck

Chief Marketing Officer, Twillory

"Paper Run's integration with Revenue Roll has enabled us to reach customers in our funnel who we previously couldn't identify."

Rachel Liu

EVP, Technology and Digital , Awe Inspired

"Paper Run's integrations with Klaviyo and Subscribfy have made it easy to add Direct Mail to our Memberships program. We've been able to send to 'just the right people' and the results are incredible."

Tyler Norris

Lifecycle Marketing Manager, Pair of Thieves

"Paper Run made it incredibly easy to launch something automated, personal, and effective. It slotted into our retention strategy perfectly and delivered results fast."

Dom Wallace

Ecommerce Manager

“This felt like the most natural way to invite customers deeper into the brand. It’s refined, it’s thoughtful, and the performance has been outstanding without compromising who we are.”

Connect a CMS List to "CMS Items" in the right panel

Book

A PAPER RUN demo

Setup time with the Paper Run team and learn how the world's best DTC brands are using Direct Mail.

Setup time with the Paper Run team and learn how the world's best DTC brands are using Direct Mail.

May 2026
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Frequently Asked Questions

Got questions? Here some answers. Or book a call with the Paper Run team to learn how our Product & Service will work for your brand.

Paper Run connects directly with Klaviyo, Shopify, and other Ecomm tools. The Paper Run team handles integration setup for you.
Yes. Every Paper Run customer has dedicated Growth Marketing Strategist, who handles everything from flow build outs, audience segmentation, experiment setup and reporting (sending you performance updates every week). The Paper Run design team will also handle all your Direct Mail creative free of charge.
Paper Run supports many formats across multiple markets. From postcards, to most performative are 4”x6” enveloped letters, bi-folds and catalogs. Your dedicated Growth Marketing Specialist will helps you choose format based on the campaign type and audience, using data from millions of previous mailings.
Most brands go live within 2-3 days. Paper Run's team handles all audience segmentation; making recommendations, informed by data. Paper Run has an in-house design team; working on Direct Mail creative for DtC brands 24/7! Designs are included within Paper Run’s fees.
DTC brands with a proven customer base and existing email flows. If you're running winback or abandonment flows in Klaviyo and hitting deliverability or open-rate ceilings, Paper Run is the natural next channel to test.
There’s no rigid minimum, but we typically recommend starting with at least one core audience segment or campaign objective. This ensures we have enough data to optimize performance and generate statistically meaningful results within the first testing cycle.
Paper Run uses holdout testing as the default measurement methodology. A control group receives no mail - and the test group receive mail. The groups are compared throughout, measuring any difference in Order Conversion or Revenue Uplift. Revenue uplift is calculated against that holdout, giving you a clean, incremental figures.
Paper Run currently supports sending in the UK, US, and across Continental Europe. 
Paper Run connects directly with Klaviyo, Shopify, and other Ecomm tools. The Paper Run team handles integration setup for you.
Yes. Every Paper Run customer has dedicated Growth Marketing Strategist, who handles everything from flow build outs, audience segmentation, experiment setup and reporting (sending you performance updates every week). The Paper Run design team will also handle all your Direct Mail creative free of charge.
Paper Run supports many formats across multiple markets. From postcards, to most performative are 4”x6” enveloped letters, bi-folds and catalogs. Your dedicated Growth Marketing Specialist will helps you choose format based on the campaign type and audience, using data from millions of previous mailings.
Most brands go live within 2-3 days. Paper Run's team handles all audience segmentation; making recommendations, informed by data. Paper Run has an in-house design team; working on Direct Mail creative for DtC brands 24/7! Designs are included within Paper Run’s fees.
DTC brands with a proven customer base and existing email flows. If you're running winback or abandonment flows in Klaviyo and hitting deliverability or open-rate ceilings, Paper Run is the natural next channel to test.
There’s no rigid minimum, but we typically recommend starting with at least one core audience segment or campaign objective. This ensures we have enough data to optimize performance and generate statistically meaningful results within the first testing cycle.
Paper Run uses holdout testing as the default measurement methodology. A control group receives no mail - and the test group receive mail. The groups are compared throughout, measuring any difference in Order Conversion or Revenue Uplift. Revenue uplift is calculated against that holdout, giving you a clean, incremental figures.
Paper Run currently supports sending in the UK, US, and across Continental Europe. 

Copyright © 2026. All rights Reserved.

Copyright © 2026. All rights Reserved.