Use Cases

Learn how the world's best brands are using direct mail to increase repeat purchases and drive subscription revenue.

Use Cases

Learn how the world's best brands are using direct mail to increase repeat purchases and drive subscription revenue.

4.7x

ROAS

5%

Conversion

Direct

Direct

Mail

Mail

FOR

FOR

Supplements

Supplements

Brands

Brands

Built for

and

60-day risk free trial

4.7x

4.7x

ROAS

ROAS

5%

5%

Conversion

Conversion

Hand delivering results for the worlds best

Supplements

brands

YOUR CUSTOMERS AREN'T OPENING YOUR EMAILS

YOUR CUSTOMERS AREN'T OPENING YOUR EMAILS

Even the best email and SMS strategies miss customers. Paper Run extends your reach and gets their attention with physical mail.

Even the best email and SMS strategies miss customers. Paper Run extends your reach and gets their attention with physical mail.

you need a channel that Delivers

you need a channel that Delivers

Paper Run integrates with your existing systems to automate Direct Mail flows for customers who you can’t reach.

Paper Run integrates with your existing systems to automate Direct Mail flows for customers who you can’t reach.

Upsell New Customers

"The Paper Run team and product are killer. The service has made us over $30K of incremental revenue in the first month."

Recover Abandoned Carts

"The Paper Run team took care of the entire setup for us and the results have been great. It's an absolute no brainer for DTC brands."

Winback Cancelled Subscribers

"Paper Runs direct mail flows feel personal, align with our brand, and deliver fantastic results, proving the power of a thoughtful, physical touch."

Winback Churned Customers

"The Paper Run team has made it so easy to test different segments and creative so we can continue to scale. They’re truly a team we can really trust to help manage our direct mail program!"

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automated direct mail flows for

automated direct mail flows for

automated direct mail flows for

Supplements

Supplements

Brands

Brands

Built for

Built for

Built for

and

and

and

Upsell New Customers

"The Paper Run team and product are killer. The service has made us over $30K of incremental revenue in the first month."

Upsell New Customers

"The Paper Run team and product are killer. The service has made us over $30K of incremental revenue in the first month."

Recover Abandoned Carts

"The Paper Run team took care of the entire setup for us and the results have been great. It's an absolute no brainer for DTC brands."

Recover Abandoned Carts

"The Paper Run team took care of the entire setup for us and the results have been great. It's an absolute no brainer for DTC brands."

Winback Cancelled Subscribers

"Paper Runs direct mail flows feel personal, align with our brand, and deliver fantastic results, proving the power of a thoughtful, physical touch."

Winback Cancelled Subscribers

"Paper Runs direct mail flows feel personal, align with our brand, and deliver fantastic results, proving the power of a thoughtful, physical touch."

Winback Churned Customers

"The Paper Run team has made it so easy to test different segments and creative so we can continue to scale. They’re truly a team we can really trust to help manage our direct mail program!"

Winback Churned Customers

"The Paper Run team has made it so easy to test different segments and creative so we can continue to scale. They’re truly a team we can really trust to help manage our direct mail program!"

60-DAY RISK-FREE TRIAL

60-DAY RISK-FREE TRIAL

60-DAY RISK-FREE TRIAL

We make our fees fully refundable during your 60 day trial to give you time to make sure you're happy with Paper Run.

HEAR WHAT

HEAR WHAT

HEAR WHAT

Supplements

Supplements

Supplements

BRANDS HAVE TO SAY

BRANDS HAVE TO SAY

BRANDS HAVE TO SAY

Hear what Paper Run customers are saying.

  • Jack Savage

    Founder & CEO, Everyday Dose

    "Paper Run has been an easy vendor relationship. Their team is genuinely supportive, their platform talks directly to our stack, and they're always coming up with creative new ideas for us."

    Fadi Shuman

    Co-Founder, HUX

    "With Paper Run we achieved significant conversion rates, continuously refining our strategy for outstanding results, all while generating revenue effortlessly in the background."

    Michael Chernow

    Founder, Kreatures of Habit

    "We believed in the Paper Run team and made the bet, glad we did, I've been blown away with the success of these automated flows."

    Josh Fuller

    Direct of Digital Strategy, MONTKUSH

    "Paper Run's Klaviyo integration has made it incredibly simple for us automated Direct Mail flows to our cancelled Subscribers and we're loving the performance we're seeing!"

    David Webb

    Head of Brand & Marketing, Rave Coffee

    "The Paper Run team and their product made it a breeze to set up and automate these profitable direct mail flows. The results have been outstanding!"

    Sunna Van Kampen

    Founder & CEO, Tonic

    "Paper Run gave us a fresh way to reconnect with customers we thought we'd lost. The results speak for themselves, and we’re thrilled with the impact."

    Neil Marrakchi

    Co-Founder, Reformed

    "We’re always looking for ways to create a more considered customer journey. We met Paper Run, got set up, and launched in 3 days. It was extremely simple and the results are awesome."

    Ollie Chapple

    Retention & CRM Lead, Jude

    "Working with Paper Run allowed us to reconnect with our customers in a way that felt authentic and incredibly effective."

    Charlie Wilson-Vaughan

    Co-founder, EXALT

    "Paper Run’s approach to the direct mail channel is a perfect fit for EXALT. Their integration with Klaviyo ensures that direct mail complements our email and SMS strategies seamlessly."

    Kent Yoshimura

    Co-Founder, Neuro

    "This is a smart solution to a quiet problem. Paper Run helps us re-engage customers in a way that's low-effort and high-impact. It's natural, on-brand, and effective"

    Matthew Kelly

    Founder, Spacegoods

    "The Paper Run team took care of the entire setup for us and the results have been great. It's an absolute no brainer for DTC brands."

    Brooks Miller

    CEO, Earth Fed Muscle

    "Integrating Paper Run took minimal effort, and it’s brought in a measurable bump in new subs—especially ones we might not have captured otherwise.

    Mark Collis

    CEO, Skout Organic

    “Paper Run is the perfect complement to our Rivo loyalty program. The results are phenomenal."

    Julietta Contoguris

    Head of Product & CX, Heights

    "Paper Run has been an absolute game-changer for us. We've always struggled to reactivate canceled subscribers through email, but this approach has been by far the most successful.

    Elle Henley

    Retention Lead

    "We love that Paper Run integrates so neatly into our stack, and makes the Direct Mail channel easy to set up and measure."

    Jade Moffatt

    CRM & Retention Manager

    “Paper Run made it effortless to reconnect with customers we’d lost touch with, and the results have been incredible. This channel is awesome."

    Armna Sarwar

    CRM Lead

    "Grind had tried Direct Mail previously and were not impressed with the process or results. Paper Run is different. It's effortless for us and the results are incredible".

    Michael Johnson

    VP Growth and E-commerce, The Absorbtion Company

    "Paper Run is a must have part of my retention stack. Their team is laser focused on helping us drive a profitable strategy."

    Ben Clark

    Head of Retention & Loyalty, Ancestral

    "Paper Run's SKIO integration has made it insanely easy for us to target and winback our most valuable customers when no other channel could."

    Dan McCormick

    Co-Founder and CEO, Create

    "The Paper Run team and product are killer. The service has made us over $30K of incremental revenue in the first month.

    Julia Smith

    Head of Growth & Ecommerce

    “Black Friday is usually intense, but this felt like a breath of fresh air. The team were efficient, clear, and easy to work with. The results spoke for themselves.”

    Courtney Conway

    Director of Lifecycle and Retention, Grüns

    "The Paper Run team has made it so easy to test different segments and creative so we can continue to scale. They’re truly a team we can really trust to help manage our direct mail program!"

    Lily Longwell

    Director, Growth Marketing, Create

    "We’re able to incrementality test adding direct mail to our subscription cancellation flows and are seeing an over 2x increase in subscriber winbacks as a result."

    Dinuk Dissanayake

    Co-Founder, Correxiko

    "Working with Paper Run allowed us to reconnect with our customers in a genuine and impactful way. The results were amazing, and showed us the power of going beyond the screen."

    RC Williams

    Co-Founder, Rejuvia

    "Paper Run is an absolute no brainer for DTC brands. They've made Direct Mail easier to setup than sending an email and their obsession with incrementality makes them a growth marketer's dream."

    Hattie Gilpin

    Director of Operations, Wellbel

    "Paper Run's direct mail flows feel personal, align with our brand, and deliver fantastic results, proving the power of a thoughtful, physical touch."

  • Hattie Gilpin

    Director of Operations, Wellbel

    "Paper Run's direct mail flows feel personal, align with our brand, and deliver fantastic results, proving the power of a thoughtful, physical touch."

    Dinuk Dissanayake

    Co-Founder, Correxiko

    "Working with Paper Run allowed us to reconnect with our customers in a genuine and impactful way. The results were amazing, and showed us the power of going beyond the screen."

    RC Williams

    Co-Founder, Rejuvia

    "Paper Run is an absolute no brainer for DTC brands. They've made Direct Mail easier to setup than sending an email and their obsession with incrementality makes them a growth marketer's dream."

    Courtney Conway

    Director of Lifecycle and Retention, Grüns

    "The Paper Run team has made it so easy to test different segments and creative so we can continue to scale. They’re truly a team we can really trust to help manage our direct mail program!"

    Lily Longwell

    Director, Growth Marketing, Create

    "We’re able to incrementality test adding direct mail to our subscription cancellation flows and are seeing an over 2x increase in subscriber winbacks as a result."

    Elle Henley

    Retention Lead

    "We love that Paper Run integrates so neatly into our stack, and makes the Direct Mail channel easy to set up and measure."

    Jade Moffatt

    CRM & Retention Manager

    “Paper Run made it effortless to reconnect with customers we’d lost touch with, and the results have been incredible. This channel is awesome."

    Armna Sarwar

    CRM Lead

    "Grind had tried Direct Mail previously and were not impressed with the process or results. Paper Run is different. It's effortless for us and the results are incredible".

    Michael Johnson

    VP Growth and E-commerce, The Absorbtion Company

    "Paper Run is a must have part of my retention stack. Their team is laser focused on helping us drive a profitable strategy."

    Ben Clark

    Head of Retention & Loyalty, Ancestral

    "Paper Run's SKIO integration has made it insanely easy for us to target and winback our most valuable customers when no other channel could."

    Dan McCormick

    Co-Founder and CEO, Create

    "The Paper Run team and product are killer. The service has made us over $30K of incremental revenue in the first month.

    Julia Smith

    Head of Growth & Ecommerce

    “Black Friday is usually intense, but this felt like a breath of fresh air. The team were efficient, clear, and easy to work with. The results spoke for themselves.”

    Kent Yoshimura

    Co-Founder, Neuro

    "This is a smart solution to a quiet problem. Paper Run helps us re-engage customers in a way that's low-effort and high-impact. It's natural, on-brand, and effective"

    Matthew Kelly

    Founder, Spacegoods

    "The Paper Run team took care of the entire setup for us and the results have been great. It's an absolute no brainer for DTC brands."

    Brooks Miller

    CEO, Earth Fed Muscle

    "Integrating Paper Run took minimal effort, and it’s brought in a measurable bump in new subs—especially ones we might not have captured otherwise.

    Mark Collis

    CEO, Skout Organic

    “Paper Run is the perfect complement to our Rivo loyalty program. The results are phenomenal."

    Julietta Contoguris

    Head of Product & CX, Heights

    "Paper Run has been an absolute game-changer for us. We've always struggled to reactivate canceled subscribers through email, but this approach has been by far the most successful.

    Neil Marrakchi

    Co-Founder, Reformed

    "We’re always looking for ways to create a more considered customer journey. We met Paper Run, got set up, and launched in 3 days. It was extremely simple and the results are awesome."

    Ollie Chapple

    Retention & CRM Lead, Jude

    "Working with Paper Run allowed us to reconnect with our customers in a way that felt authentic and incredibly effective."

    Charlie Wilson-Vaughan

    Co-founder, EXALT

    "Paper Run’s approach to the direct mail channel is a perfect fit for EXALT. Their integration with Klaviyo ensures that direct mail complements our email and SMS strategies seamlessly."

    Josh Fuller

    Direct of Digital Strategy, MONTKUSH

    "Paper Run's Klaviyo integration has made it incredibly simple for us automated Direct Mail flows to our cancelled Subscribers and we're loving the performance we're seeing!"

    David Webb

    Head of Brand & Marketing, Rave Coffee

    "The Paper Run team and their product made it a breeze to set up and automate these profitable direct mail flows. The results have been outstanding!"

    Sunna Van Kampen

    Founder & CEO, Tonic

    "Paper Run gave us a fresh way to reconnect with customers we thought we'd lost. The results speak for themselves, and we’re thrilled with the impact."

    Fadi Shuman

    Co-Founder, HUX

    "With Paper Run we achieved significant conversion rates, continuously refining our strategy for outstanding results, all while generating revenue effortlessly in the background."

    Michael Chernow

    Founder, Kreatures of Habit

    "We believed in the Paper Run team and made the bet, glad we did, I've been blown away with the success of these automated flows."

    Jack Savage

    Founder & CEO, Everyday Dose

    "Paper Run has been an easy vendor relationship. Their team is genuinely supportive, their platform talks directly to our stack, and they're always coming up with creative new ideas for us."

Courtney Conway

Director of Lifecycle and Retention, Grüns

"The Paper Run team has made it so easy to test different segments and creative so we can continue to scale. They’re truly a team we can really trust to help manage our direct mail program!"

Lily Longwell

Director, Growth Marketing, Create

"We’re able to incrementality test adding direct mail to our subscription cancellation flows and are seeing an over 2x increase in subscriber winbacks as a result."

Elle Henley

Retention Lead

"We love that Paper Run integrates so neatly into our stack, and makes the Direct Mail channel easy to set up and measure."

Jade Moffatt

CRM & Retention Manager

“Paper Run made it effortless to reconnect with customers we’d lost touch with, and the results have been incredible. This channel is awesome."

Armna Sarwar

CRM Lead

"Grind had tried Direct Mail previously and were not impressed with the process or results. Paper Run is different. It's effortless for us and the results are incredible".

Michael Johnson

VP Growth and E-commerce, The Absorbtion Company

"Paper Run is a must have part of my retention stack. Their team is laser focused on helping us drive a profitable strategy."

Ben Clark

Head of Retention & Loyalty, Ancestral

"Paper Run's SKIO integration has made it insanely easy for us to target and winback our most valuable customers when no other channel could."

Dan McCormick

Co-Founder and CEO, Create

"The Paper Run team and product are killer. The service has made us over $30K of incremental revenue in the first month.

Julia Smith

Head of Growth & Ecommerce

“Black Friday is usually intense, but this felt like a breath of fresh air. The team were efficient, clear, and easy to work with. The results spoke for themselves.”

Kent Yoshimura

Co-Founder, Neuro

"This is a smart solution to a quiet problem. Paper Run helps us re-engage customers in a way that's low-effort and high-impact. It's natural, on-brand, and effective"

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Book

A PAPER RUN demo

Setup time with the Paper Run team and learn how the world's best DTC brands are using Direct Mail.

Setup time with the Paper Run team and learn how the world's best DTC brands are using Direct Mail.

May 2026
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Frequently Asked Questions

Got questions? Here some answers. Or book a call with the Paper Run team to learn how our Product & Service will work for your brand.

Paper Run connects directly with Klaviyo, Shopify, and other Ecomm tools. The Paper Run team handles integration setup for you.
Yes. Every Paper Run customer has dedicated Growth Marketing Strategist, who handles everything from flow build outs, audience segmentation, experiment setup and reporting (sending you performance updates every week). The Paper Run design team will also handle all your Direct Mail creative free of charge.
Paper Run supports many formats across multiple markets. From postcards, to most performative are 4”x6” enveloped letters, bi-folds and catalogs. Your dedicated Growth Marketing Specialist will helps you choose format based on the campaign type and audience, using data from millions of previous mailings.
Most brands go live within 2-3 days. Paper Run's team handles all audience segmentation; making recommendations, informed by data. Paper Run has an in-house design team; working on Direct Mail creative for DtC brands 24/7! Designs are included within Paper Run’s fees.
DTC brands with a proven customer base and existing email flows. If you're running winback or abandonment flows in Klaviyo and hitting deliverability or open-rate ceilings, Paper Run is the natural next channel to test.
There’s no rigid minimum, but we typically recommend starting with at least one core audience segment or campaign objective. This ensures we have enough data to optimize performance and generate statistically meaningful results within the first testing cycle.
Paper Run uses holdout testing as the default measurement methodology. A control group receives no mail - and the test group receive mail. The groups are compared throughout, measuring any difference in Order Conversion or Revenue Uplift. Revenue uplift is calculated against that holdout, giving you a clean, incremental figures.
Paper Run currently supports sending in the UK, US, and across Continental Europe. 
Paper Run connects directly with Klaviyo, Shopify, and other Ecomm tools. The Paper Run team handles integration setup for you.
Yes. Every Paper Run customer has dedicated Growth Marketing Strategist, who handles everything from flow build outs, audience segmentation, experiment setup and reporting (sending you performance updates every week). The Paper Run design team will also handle all your Direct Mail creative free of charge.
Paper Run supports many formats across multiple markets. From postcards, to most performative are 4”x6” enveloped letters, bi-folds and catalogs. Your dedicated Growth Marketing Specialist will helps you choose format based on the campaign type and audience, using data from millions of previous mailings.
Most brands go live within 2-3 days. Paper Run's team handles all audience segmentation; making recommendations, informed by data. Paper Run has an in-house design team; working on Direct Mail creative for DtC brands 24/7! Designs are included within Paper Run’s fees.
DTC brands with a proven customer base and existing email flows. If you're running winback or abandonment flows in Klaviyo and hitting deliverability or open-rate ceilings, Paper Run is the natural next channel to test.
There’s no rigid minimum, but we typically recommend starting with at least one core audience segment or campaign objective. This ensures we have enough data to optimize performance and generate statistically meaningful results within the first testing cycle.
Paper Run uses holdout testing as the default measurement methodology. A control group receives no mail - and the test group receive mail. The groups are compared throughout, measuring any difference in Order Conversion or Revenue Uplift. Revenue uplift is calculated against that holdout, giving you a clean, incremental figures.
Paper Run currently supports sending in the UK, US, and across Continental Europe. 

Copyright © 2026. All rights Reserved.

Copyright © 2026. All rights Reserved.